Don't let go of long-term planning

Generative AI and LLMs are a hot topic right now. We have seen many organizations deploy AI in innovative ways, as a way to streamline processes, or reduce headcount, or improve service delivery.

But AI is also changing quickly. It doesn't take long before AI vendors release yet another iteration of their large language model, adding new features or extending their reach into untamed business sectors. With this fast pace of change, IT leaders may wonder "can I plan effectively in the face of AI?"

In the last few months, I've met with many IT leaders who suggest that AI changes so quickly that they can't plan for the long haul. But I disagree with that view. AI is a tool, not the end goal by itself. Your strategy should be focused on business outcomes.

A recent article from CIO Dive presents much the same view. Citing Kristie Grinnell, EVP and CIO at TD Synnex, an IT solutions aggregator and distributor:

"IT leaders would be mistaken to cope with [the shift to AI] by becoming shortsighted .. We still need a vision that looks out several years so the business understands where technology is headed and how it supports our growth strategy .. What has changed is the way we build flexibility into those plans."

I recommend starting with "Where are we now," then consider the long-term view on "what the organization will look like in X years." With that perspective, work backwards to interpolate what markers or milestones you will need to meet along the way. With AI, all that's changed is a specific tool, not the long-term plan or the milestones.

Need help building your strategic plan? Contact us at Hallmentum to schedule a half-day workshop. We'll work with you to develop your strategic plan so you can lead your organization towards strategic outcomes.